Welcome to Kaiser & Schmarrn

It's really nice to meet you ❤️ Our company Kaiser & Schmarrn was founded with a simple belief: travel fashion should be more than a souvenir. For too long, the tourism industry has offered generic t-shirts and novelty items that fail to capture the spirit of a city. We set out to change that.

Are we always going to succeed? No. But that's part of the fun, and you are more than welcome to join us on that journey!

Our Approach to Design

Our approach to designing your next favorite garment is quite simple: we strive to produce high-quality, authentic designs. To achieve this goal, we will stay clear of stereotypes and rather play with cultural heritage the city's people agree with.

So will every piece be a global hit? Probably not. Will we always have the most revolutionary ideas? Well, besides the basics we're certainly trying! But will we always give our absolute all to serve you and the community we represent? Hell to the yeah.

The Future

We are very much in a start-up phase. Whilst we are writing this, we are only represented online, on this very page. Meaning, if you are one of the very few people here at the beginning of our journey: Welcome! You're in for a ride!

We are of course dreaming of a future with our own store(s), covering more cities, collaborating with exciting brands and maybe even artists. But the most important aspect to us, now and always, will be you, the customer, and the vibrant community this brand represents.

Frequently asked questions

What types of products do you offer?

At Kaiser & Schmarrn, we offer a range of unisex apparel that celebrates the iconic landmarks and cultural heritage of Vienna. Our collection includes unique designs like the Brush Riesenrad XV hoodie and the VIENNA HEART T-shirt, all crafted with comfort and contemporary streetwear aesthetics in mind.

How can I ensure the right fit when ordering?

We recommend checking our size guide available on each product page to help you choose the best fit. If you have any specific questions about sizing, feel free to reach out to us, and we’ll be happy to assist you!

What is your return policy?

We have a 14-day return policy, which means you can request a return within 14 days of receiving your item. To be eligible for a return, your item must be unworn, unused, and in its original packaging with tags attached. Please contact us at hello@kaiserschmarrnclothing.com to initiate the return process.

How long does shipping take?

All orders are processed within 1-3 business days. Shipping times may vary based on your location and the shipping method selected at checkout. You will receive a confirmation email once your order has shipped, including tracking information.

To keep our promise of being a no-waste-company, we are producing every order separately. We aim to get your order to your doorstep in 10-17 days.

What should I do if my order arrives damaged?

If your package arrives damaged, please contact us immediately at hello@kaiserschmarrnclothing.com. We ask that you send us photos of the damaged items and packaging so we can find a solution for you.

Do you offer international shipping?

Yes, we do offer international shipping to the EU! Please note that your package may be subject to customs duties or import taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

How can I contact customer support?

You can reach our customer support team via email at hello@kaiserschmarrnclothing.com. We’re here to help with any questions or concerns you may have!

Got any questions or recommendations?

We'd love to hear from you. Just fill out the forms down below.